Best Trustly Online Casinos Canada 2024

Trustly was founded in 2008 in Stockholm, Sweden. It continues to have its headquarters in the city, though it operates in more than 100 countries globally. You can find Trustly in other countries such as the UK, Finland, Germany, Brazil, Malta, the United States, Canada, and many more. It employs more than 700 people as of December 2022.

Trustly was initially founded as a fintech company to provide consumers with a platform through which they would process their payments via their bank accounts. It is something they have achieved. Trustly allows you to deal directly with your online bank account without going through a credit or debit card. It may sound like it’s not a big deal, but it has a far-fetching impact. For example, eliminating credit/debit cards means no charges associated with these service providers. Trustly also eliminated the need to complete the KYC process thanks to its Pay N Pay/Scan N Play service. More about this later.

At the time of writing this, Trustly works with other online payment providers such as TransferWise and PayPal. They have also expanded the list of the banks they collaborate with, with more than 5000 brands under its umbrella.

Regarding safety and security, you will be happy to know that Trustly is a licensed and regulated institution. All the company’s activities are monitored by the Swedish Financial Supervisory Authority. Trustly also holds a European Payment Services Provider (PSP) license, a requirement of the Payment Services Directive. It is also regulated in the United States.

Trustly’s Pay N Play aims to simplify online transactions to the extreme. It allows for instant withdrawals with little to no paperwork and documentation. Under normal circumstances, you must send a copy of your government-issued ID, driving licence, or utility bill to complete the KYC verification process. However, with Trustly Pay N Play, this is a thing of the past. No need to provide personal information such as phone numbers and email addresses.

As soon as you’ve made your deposit, matters regarding KYC verification are completed by your online bank. This means you can quickly deposit and instantly withdraw your winnings. The whole process, from depositing to cashing out your winnings, can take up to five hours. At the top Trustly online casinos, this is how you use Pay N Play as a depositing option.

• Visit one of the best Trustly online casinos. Select the “Play Now,” or “Instant Play” buttons.
• You will be required to make a deposit. Ensure the amount you enter is within the deposit limits – minimum and maximum limits.
• Select a country from the list provided. It does not have to be Canada as you may have a foreign bank account.
• A new window will pop up. Click on the logo that corresponds to your bank.
• Use your BankID or online banking identification. This usually involves entering your username and password to access your account securely.
• Proceed with the online payment. You must validate the transaction by entering the OTP sent to you via SMS, email, Phone Call, or Phone Notification.

Once you enter the validation code, you are now ready to start playing casino games at the best online casinos that accept Trustly. There are usually hundreds of games to pick from, including slots, roulette, blackjack, and many more. If you fancy an authentic gaming experience, the best Trustly online casinos have live dealer platforms. You can access all your favourite table games in real time, just as you would at brick-and-mortar casinos.  

Withdrawing your winnings from CA online casinos with Trustly is as easy as depositing. Follow the step-by-step guide below to cash out your winnings:

• Visit the banking section of your online casino account and select withdraw.
• Select Trustly as your preferred option.
• Select your country from the list of options.
• Select your preferred bank. You will be prompted to type in your Bank ID or personal credentials that give you access to your bank account.
• Enter the amount you would like to withdraw from your online casino account.
• Confirm the transaction.

This process can vary from one online casino to another. This also applies to the transaction limits and the time it takes to process the withdrawal requests. On average, you can withdraw between €/$10 and €/$10,000 per transaction.

In most cases, deposits made through Trustly are processed within a few minutes. Transaction times vary, but the best online casino that accepts Trustly will process within the shortest time. Within 24 hours, you should be able to receive the winnings in your bank account. Others can take up to 3 business days to process the transaction.

From Trustly’s side, there are no hidden fees or costs. However, you can incur fees from the online casino’s side. The best Trustly online casinos do not charge any fees for deposits and withdrawals.

Unlike other payment methods that don’t qualify for certain bonuses, deposits made using Trustly can enable you to claim a few offers through different promotions being run at the casino. Here are a few offers Canadian players can benefit from when making deposits using Trustly:

• Welcome bonus: it is awarded when you make your first deposit at the online casino of your choice. 
• Reload bonuses: if you want to continue playing at the selected Trustly casino, you receive reload bonuses for subsequent top-ups.
• Special bonuses which are awarded through special promotions. You can receive a birthday bonus, a holiday bonus or a tailored bonus just for using Trustly as your payment method

A quick spot check on Trustly’s main website shows they don’t have a robust customer support channel. Most of their services are offered through email, except for Swedish and UK players, who can call them over the phone.

You can only reach them on specific days and hours. You can contact them Monday to Friday from 09:00 to 12:00 CET.  They lack a live chat channel, though they are very active on Twitter. Even so, they will still redirect you back to email services.

Trustly has a well-written FAQ page where you can find answers to frequently asked questions. If you have any issues regarding withdrawals, you can contact them through the Trustly contact form. Ensure you have “Proof of Payment,” when contacting them regarding withdrawal issues.

Pros

• Fast transactions: deposits are near instant, and withdrawals are processed faster than many other online payment methods
• Transparent transactions in the sense that there are no hidden transaction costs or fees, at least from Trustly’s end 
• Safe and secure: Trustly is a regulated payment method. It holds a European Payment Services Provider (PSP) status and is regulated by the SFSA (Sweden) 
• Casino bonuses and promotions: deposits made using Trustly are not excluded from bonuses and promotions

Cons

• No proper support channel is the main disadvantage associated with Trustly. If you need immediate help, you may not receive it as all communication is limited to emailing
• Not widely available: some of the online casinos may not support Trustly and consequently Play N Pay

Trustly is a payment provider with deep roots in Stockholm, Sweden but it has a global appeal. The company maintains unique features that make it one of the most preferred payment methods online. In the online gambling industry, they are quickly becoming a favourite among players in Canada and countries where Trustly is accepted. Sign up today at the recommended Trustly online casinos in Canada, make a deposit using Play N Pay, and see the benefits it offers. You can also claim bonuses, including match deposit bonuses for Play N Pay deposits.